Kolram's distinctive service philosophy is based on the following:
• Minimizing your need for service
• We will train your people to do service tasks
• Flexible service options including T&M
• Fixed cost programs

We urge customers to invest their money and effort in the kind of equipment and installation that will liberate them from the cycle of frequent service calls.

The logic is simple. We select equipment for reliability, teach your staff as much as they want to learn about servicing it themselves, and whenever possible we configure a system so as to permit remote diagnosis and repair. We will talk clients through problems. We offer practical fixed cost service contracts, as well as time and materials service, and when you really need us our tech's will be there. But one of our primary objectives is to see that your service needs are kept to a minimum.